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Application Experience
PLM is a full service laser job shop
that specializes in precision laser processing applications.
Many years ago, we made a decision to specialize in this industry, to provide excellent service for our customers and have strived to maintain the latest, state of the art technology in our equipment. Our narrow focus in the laser industry has resulted in the development of expertise in this field with many years of valuable experience. We can assist you in optimizing your part design to reduce processing cost and material waste. Contact PLM today to learn more about how we can help you.
Attention to Detail
Working with close tolerances
and intricate designs is common in our industry. Therefore, we have found it critical to pay very close attention to detail. We have implemented a review process to assure that important
customer designs are properly integrated into our laser programs, typically working directly from dxf files. The result of our diligent attention to detail is
evidenced by our outstanding quality rating of over 99.9% with our major customers. We pride ourselves in doing the job right the first time.
Responsiveness
With time to market becoming shorter and lead times being driven
down to support lower inventory levels, PLM is committed to rapid response to customer inquiries. Whether it is a request for quotation or simply a technical support question, PLM is committed to
providing its customers with a response within 24 hours of receiving the inquiry. We understand that our customers are typically under a time crunch and need accurate answers in a timely manner.
Communication
PLM believes that clear communication is critical to achieving the
highest level of customer satisfaction. From the shop floor to the office, our staff has been trained in appropriate methods of communication. We believe that listening to what our customers are
asking for is critical to meeting expectations and avoiding confusion and delays.
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